Privacy Policy
Last updated: August 2026
1. Introduction
Safety Cert London ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
2. Information We Collect
Personal Information
When you book a service or contact us, we may collect the following personal information:
- Full name
- Email address
- Phone number
- Property address and postcode
- Payment information (processed securely by Stripe)
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device, including browser type, IP address, referring URLs, and pages visited.
3. How We Use Your Information
We use the information we collect to:
- Process and manage your bookings
- Send booking confirmations and safety certificates
- Communicate with you regarding appointments and services
- Improve our website and services
- Comply with legal and regulatory requirements
4. Payment Processing
All payment transactions are processed through Stripe, a PCI DSS-compliant payment processor. We do not store your credit card details on our servers. For more information, please refer to Stripe's Privacy Policy.
5. Data Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your data with:
- Our qualified engineers to carry out booked inspections
- Payment processors (Stripe) for secure payment handling
- Legal authorities if required by law
6. Data Retention
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Booking records and safety certificates are retained in accordance with UK regulatory requirements.
7. Your Rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data (subject to legal retention requirements)
- Object to processing of your data
- Request data portability
To exercise any of these rights, please contact us at info@mrsafetycert.co.uk.
8. Cookies
We use cookies to enhance your experience on our website. For details, please refer to our Cookie Policy.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
10. Contact Us
If you have questions about this Privacy Policy, please contact us at info@mrsafetycert.co.uk or call 000000.